Return Policy
Overview
We want you to be completely satisfied with your experience on our website. This Return Policy outlines the terms and conditions for returns and refunds related to our services and information provided about pet-safe cleaning methods.
Information and Content Services
Since we primarily provide informational content, guides, and educational resources about safe cleaning methods for homes with pets, most of our content is provided as-is. However, we strive to ensure accuracy and relevance of all information.
Digital Content
If you have purchased or accessed any digital content, resources, or downloadable materials through our website, please note:
- Digital products are generally non-refundable once accessed or downloaded
- If you experience technical issues accessing digital content, please contact us for assistance
- We will work with you to resolve any access or download problems
Physical Products
If we offer physical products in the future, the following return policy will apply:
- Returns must be initiated within 30 days of purchase
- Products must be in original, unused condition
- Original packaging must be included
- Shipping costs for returns are the responsibility of the customer, unless the product is defective
Refund Process
If you are eligible for a refund:
- Please contact us using the information provided below
- Include your order number or reference information
- Explain the reason for your return or refund request
- We will review your request and respond within 5-7 business days
Processing Time
Once a return is approved and we receive the returned item (if applicable), refunds will be processed within 10-14 business days. Refunds will be issued to the original payment method used for the purchase.
Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
Questions or Concerns
If you have any questions about our Return Policy or need assistance with a return, please don't hesitate to contact us:
Email: contact@squizornghak.world
Address: 1158 Willow Creek Drive, Austin, TX 78745, United States
Phone: +1 (512) 109-0147
Policy Updates
We reserve the right to modify this Return Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes acceptance of the new Return Policy.